Zendesk Knowledge Base To Pdf

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Zendesk knowledge base to pdf. Understanding guide user permissions for knowledge base access professional and enterprise creating management permissions to define agent editing and publishing rights professional and enterprise. Zendesk is not going to allow pdfs to be displayed as an article if the pdf is stored in your zendesk account. I ve been looking for ways to export the content of a zendesk knowledge base into a professional looking pdf manual. Where do i find my license key.

This app adds a download button to your knowledge base articles. The knowledge base to pdf app enables you to export parts of or your whole knowledge base as a pdf. How product docs are produced at zendesk. You ll quickly learn the key concepts and.

To learn how to use zendesk from the basics to the advanced explore our documentation and learning resources. Pdf download controls app supports private and restricted help centers all your images will be visible in the pdf custom pdf header and footer texts custom. Hi stephen currently there s no way to convert a pdf document into an kb article. Zendesk documentation zendesk is a powerful platform for managing support.

That s why a knowledge base is a crucial part of any company s customer experience strategy. Pdfs can only be stored as an attachment in an article going forward in the new help center format. How do i create a shortcut icon on my desktop. Glossary the zendesk glossary is a great jumping off point.

How do i change the default program to open the pdf file extension. We really love our customers and don t want that to happen again so we decided to build a zendesk app that makes exporting knowledge base content as a pdf a breeze. Set a cover title choose which articles or categories to include generate your pdf and you re ready to distribute your user manual to your favorite customers. Zendesk wants pdfs to be stored outside of your zendesk account like in google docs for example if you need to display them.

It organizes frequently asked questions product details policies and more and empowers customers and agents with that information. However we do offer the ability to import google docs into your help center which i ve linked for additional information. Easily download your zendesk guide articles and sections as pdf with the pdf download controls. All the files i open with pdf pro 10 have a black background why is this happening.

Using article lists for different views of your knowledge base content. We just moved to a 21st century solution for all our customer support and knowledge sharing activities yay zendesk 3 but struggled to deliver on this request in time. Integrated seamlessly with zendesk support zendesk guide is a smart knowledge base.